Advice
Plain-English Computer Advice
Straight answers to the questions I get asked most, written without the jargon. No sales pitch, just what actually helps.
Local news
Why Does My Phone Say SOS? The Verizon Outage Explained
Verizon calls stopped working across the country on Saturday and phones showed SOS. Here is what happened and how to tell if the problem is your phone.
August 8, 2026 Read this → Scams & safetyThat Virus Warning on Your Screen Is Almost Certainly a Scam
A pop-up says your computer is infected and gives you a number to call. Here is why it is fake and exactly what to do instead.
July 28, 2026 Read this → Slow computersWhy Is My Computer So Slow? 7 Real Reasons (and What Actually Fixes Them)
Here is what actually slows a Windows PC or Mac down, what you can safely try yourself, and when it is worth handing it to someone.
July 14, 2026 Read this →Rather not work it out yourself?
That is what I am here for. Drop your computer off or have me come to you, and you will know the price before any work starts.