Storrs is home base. It is where I live, where the workbench is, and where drop-offs come to. If you are in Storrs you are about as close to fixed as it gets.
I have lived in Storrs my whole life, so this is not a service area on a map to me. It is the town I grew up in. When a Storrs computer comes in, it usually goes on the bench the same day it arrives.
A lot of what I see here comes from the university side of town: student laptops that have slowed to a crawl before finals, faculty machines juggling years of files, and rental households where the Wi-Fi has to stretch further than one router can manage. Older homes off the main roads bring the opposite problem, thick walls and long runs that leave whole rooms with no signal at all.
Because I am right here, Storrs drop-offs are the quickest and easiest option. Fill in the form, bring the machine round, and you will usually hear from me within a day.
Two ways to get sorted, both priced before anything happens.
Machines that were quick in September and unusable by December. Usually storage, startup clutter or a drive on its way out.
Slow computer repair →Rentals and older houses where one router in the wrong spot leaves half the rooms dead.
Wi-Fi and network help →Scare-screen scams that catch out plenty of smart people. Cleared out properly, then locked down.
Virus and malware removal →A new machine that needs everything moved across from the old one before it is any use.
New computer setup →Something not on this list? Ask me anyway. It costs nothing to find out.
I am a mobile and drop-off service rather than a shop front, so there is no counter to queue at. Start with a form or a phone call and I will send you everything you need.
"I had one of those scary virus pop-ups and did not know who to trust. Andy cleaned it up and showed me how to spot the next one. No pressure at all."
– Diane K., Storrs
Fill in the drop-off form first and I will reply with the address and a time that suits you. That way I know what is wrong before the machine arrives.
Storrs is where I am based, so local drop-offs are usually the fastest turnaround I offer. I will give you a realistic timeframe when you get in touch.
Yes, and there is never a travel surcharge since Storrs is on my doorstep. A visit is $99 to get me there with the first hour included, then $99 for each additional hour if the job needs longer.
Of course. Student laptops are some of the most common machines I see, especially slow ones and those that will not hold a charge.
Tell me what it is doing and I will tell you what it takes to fix it. No charge to ask, no obligation.