If it has a screen or a plug, I can probably fix it. Half of my work is classic computer repair, and the other half is everything else IT, from Wi-Fi headaches to house calls. All at a fair price agreed up front.
Whatever's gone wrong, there's a good chance it's something I've sorted many times before.
If your machine takes forever to start, freezes constantly, or fights you on every click, it usually doesn't mean it's time for a new one. I'll clean out the clutter, tune up the settings, and recommend smart upgrades, like more memory or a solid-state drive, that can make an old PC feel brand new for a fraction of the cost of replacing it.
More on slow computersPop-ups, fake virus warnings, browser hijacks, ransomware, sketchy "tech support" scams. I clear it all out and get your computer back to clean and safe. Then I lock things down with proper protection and show you how to spot the traps, so the same mess doesn't come back a week later.
More on virus removalA dead machine, an endless boot loop, or the dreaded blue screen is frustrating, but it's not always the end. I'll track down whether it's a power issue, a failing drive, a corrupted Windows install, or a hardware fault, then give you an honest answer on whether it's worth fixing or smarter to replace.
More on dead machinesJust bought a new PC, laptop, or printer? I'll get it updated, configured, and ready to go, then carefully move your files, photos, emails, and favorites over from your old device. You sit down to a computer that just works, with none of the usual first-day headaches.
More on new device setupDead zones in the back bedroom, connections that drop during video calls, a router that needs restarting twice a day. I'll get to the bottom of it. From positioning and settings to mesh systems and extenders, I'll make your network actually work everywhere it should.
More on Wi-Fi helpPatient, one-on-one technology help for older adults. I teach at your pace, set up computers and phones with protections that keep scammers out, and explain everything in plain English. See the senior tech help page for the full picture.
More on senior helpInstalls, updates, and the cleanup of programs that refuse to behave. Whether it's getting Windows current, sorting out a printer driver, setting up email, or clearing out the junk that came pre-loaded on your machine, I'll get your software working the way it should.
More on software helpHouse calls for the problems that can't ride along in a bag. Wi-Fi and dead zones, smart TVs and streaming, home office setups, printers, and gadgets of every kind. Not just for seniors: busy families, remote workers, and small home businesses are exactly who these visits are for.
More on in-home supportI can supply the cameras or fit ones you already own, mount them where they will actually see something useful, run the cabling tidily, and get the picture onto your phone. Then I show you how to look back at yesterday, which is the part most installers never bother with.
More on security camerasNot sure where your problem fits? Ask anyway. Webcams that won't work, accounts you've been locked out of, a smart TV that won't connect, help choosing what to buy. If it has a screen or a plug, there's a good chance I can help.
Help is available in person across eastern Connecticut, plenty of issues can be handled remotely, and computer drop-offs are always welcome. Whatever the job, the price is agreed before I start.
No week-long waits, no surprise bills, no jargon. Just three easy steps.
Call, text, or send a quick message describing what's going on. I'll ask a couple of questions to understand the problem.
In person or remotely, I find out what's really wrong and tell you straight, what it'll take, what it'll cost, and whether it's worth it.
I do the work, make sure it's right, and explain what happened in plain English. All at the fair price we agreed up front.
Whichever service you need, this is how it reaches you. Pick the one that fits your week.
Bring your computer to me in Storrs, leave it with me, and collect it when I call to say it is done.
Start a drop-off →I come out and sort things where they sit. It is $99 to get me there, which covers the first hour.
Book a home visit →We talk on the phone while I look at your screen over the internet, so nobody has to leave home.
See if it suits you →Too far to drive? Ship it to me and I will send it back to you once it is working.
How mail-in works →Reach out anyway. Odds are it's something I can take care of, and it never costs anything to ask.